Company Name: PIXELWAVE LIMITED
Website: https://pixelwve.co.uk
Contact Email: info@pixelwve.co.uk
Business Address: 128 City Road, London, EC1V 2NX

At PIXELWAVE LIMITED, your privacy is our priority. We are committed to protecting the confidentiality, integrity, and security of the personal information we collect from our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable data protection regulations.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

• Full Name

• Email Address

• Phone Number

• Business Name

• Billing and Shipping Address

• Payment Information (processed through secure third-party gateways)

• IP Address

• Account Login Credentials

b. Non-Personal Information

• Browser type and version

• Device type and operating system

• Referring URLs

• Pages visited and time spent on site

• Aggregated analytics data

2. How We Collect Your Information

We collect information in several ways:

• Through forms you complete on our website (e.g., contact, signup, or quote forms)

• When you purchase or subscribe to our services

• When you engage with customer support

• Automatically through cookies and tracking technologies

• From third-party integrations (e.g., analytics platforms, advertising services)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide our e-commerce solutions including SEO optimization, inventory systems, website development, and payment gateway integration.

• Customer Support: To assist with inquiries, technical issues, and service updates.

• Billing and Payments: To process transactions through secure payment gateways.

• Analytics and Improvements: To improve our website, user experience, and service efficiency.

• Marketing Communication: To send newsletters, promotional offers, and service updates (you may opt-out at any time).

• Legal Obligations: To comply with legal requirements and enforce our terms of service.

4. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal information. We may share your data in the following circumstances:

• Service Providers: With trusted vendors who support our operations (e.g., hosting, analytics, email marketing).

• Legal Requirements: If required by law, regulation, court order, or governmental request.

• Business Transfers: In the event of a merger, acquisition, or sale of PIXELWAVE LIMITED assets.

All third parties are bound by contractual obligations to keep your information confidential and use it only for the purposes specified by us.

5. Data Security

We implement a variety of security measures to protect your personal information, including:

• SSL encryption for all data transmission

• Secure access controls and password protection

• Regular monitoring of our systems for vulnerabilities

• Limited access to personal data on a need-to-know basis

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, track site usage, and facilitate online advertising.

Types of Cookies Used:

• Essential Cookies: Necessary for website functionality

• Performance Cookies: Collect anonymous usage data

• Functional Cookies: Remember preferences and settings

• Marketing Cookies: Track user engagement for advertising purposes

You can modify or reject cookies through your browser settings at any time.

7. Your Data Rights

Under data protection laws such as the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Request deletion of your data (“Right to be Forgotten”)

• Object to or restrict the processing of your data

• Withdraw consent at any time (where applicable)

• File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@pixelwve.co.uk.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before engaging with them.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request the deletion of your data at any time.

10. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our business practices. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

PIXELWAVE LIMITED
128 City Road, London, EC1V 2NX
Email: info@pixelwve.co.uk
Website: https://pixelwve.co.uk